Frequently Asked Questions

WHAT IS AN ENGINEERED CONSTRUCTION DOOR?

Most of our interior and exterior doors are an engineered construction. Rather than being manufactured with solid timber throughout, our doors are constructed with a solid engineered core which can then be veneered with oak, hardwood, walnut etc or faced with mdf so a smooth painted finish can be achieved. Solid engineered cores have many benefits with the key features being the additional weight, strength and durability.

WHAT IS AN UNFINISHED OR PREFINISHED DOOR?

All internal timber doors need to be coated with a suitable finishing product prior to installation. Unfinished doors will be delivered without any finishing product applied and they will need finishing before installation. Prefinished doors will be delivered ready for installation, having already been factory finished. They may just require the edges re-finishing if any trimming was neccesarry during fitting. We would recommend contacting us for advice if you require any advice on a suitable product to finish your doors.

WHEN SHOULD I EXPECT DELIVERY?

We aim to deliver all orders within 3-5 working days. You will receive an email order confirmation once you've placed your order, which will soon be followed by a text message to arrange a suitable date and time. You will also be provided with tracking information so you can ensure you're available to accept the delivery.

WHAT IS A WHITE PRIMED DOOR?

Before doors can be painted with a top coat, the surface must be coated in a primer. Raw timber surfaces tend to absorb some of the paint, so the white primer coats the face of the door to give you a smooth surface for your top coat to adhere to, giving you the best possible finish. We would always recommend a very light sand before applying the first coat of paint and also a light sand in between coats.

WHAT DOES PART L MEAN?

Part L is a Building regulation which generally applies to new build properties. It refers to the thermal efficiency of different building components which create a dwelling, one of which is the external doors. When a door is tested for it's thermal efficiency, it's given a rating, called a U-value. In order to qualify for Part L compliance, the door must have a 1.6W/(m²K) U-value or lower. 

HOW QUICKLY CAN I EXPECT DELIVERY?

We generally have good stock levels, so you can usually expect delivery within 3-5 working days. In the event of a stock issue, we will contact you within 24 hours with details of the short stock and a realistic expectation of when you will receive your order.

HOW MANY HINGES SHOULD I HANG MY DOOR ON?

We always recommend that you use three good quality ball bearing butt hinges. Three 75mm hinges are adequate for both 35mm and 40mm doors, but 100mm fire rated hinges are essential for FD30 fire doors. 

WHAT IS A STANDARD SIZE INTERNAL DOOR?

The most common size for an interior door is 30" (762mm) wide, closely followed by 27" (686mm) and 33" (838mm) widths. The most common interior door height is 78" (1981mm).