Frequently Asked Questions

WHAT IS AN ENGINEERED CONSTRUCTION DOOR ?

Most of our interior doors and exterior doors are an engineered construction. The doors have an engineered solid timber core which is then over veneered. This is very common as it provides a good quality, stable and robust door which will stand the test of time.

WHAT DOES IT MEAN WHEN A DOOR IS EITHER UNFINISHED OR PREFINISHED ?

All internal timber doors need to be coated with a suitable finishing product prior to installation. Unfinished doors will be delivered without any finishing product applied and they will need finishing before installation. Prefinished doors will be delivered ready for installation, having already been factory finished. They may just need the edges re-finishing if any trimming was neccesarry during fitting. We would recommend contacting us for advice if you're unsure of anything, or you'd like to know which finishing product is suitable

WHEN SHOULD I EXPECT DELIVERY ?

We aim to deliver all orders between 3-5 working days. You will receive an order confirmation once you've placed your order, which will soon be followed by a text message to arrange a suitable date and time. You will also be provided with tracking information so you can ensure you're available to accept the delivery

WHAT DOES WHITE PRIMED MEAN ?

Before doors can be painted with a top coat, the surface must be coated in a primer. Raw timber surfaces tend to soak up paint, so the white primer coats the face of the door to prevent this and gives you a nice even surface to apply your top coat. We would always recommend a very light sand before applying your first top coat and also in between coats. 

WHAT DOES PART L MEAN ?

Part L is a Building regulation which generally applies to new build properties. It refers to the thermal efficiency of different building components which create a dwelling, one of which is the external doors. When a door is tested for it's thermal efficiency, it's given a rating, called a U-value. In order to qualify for Part L compliance, the door must have a 1.8W/(m²K) U-value or lower.