Delivery

Free Standard UK Mainland Delivery on orders over £1000

We provide a Home delivery service across Mainland UK, on a 3-5 working day delivery service. You will receive a call prior to delivery to arrange a suitable date and you will be provided with an approximate delivery time for your scheduled delivery day.  

Delivery Charges

All orders with a total value of more than £1000 (including VAT) qualify for Free Standard Delivery* (*subject to location - see below)

All order values below £1000 (including VAT) will incur a corresponding delivery charge based on the number of components and specified delivery location*, which will be applied to the basket prior to proceeding to payment.

3-5 Working Day Free Standard Delivery is subject to location. Wherever possible we will endeavour to deliver within the shortest lead time, however it should be noted that a 5 Working Day Service applies as standard to the following Postcodes:

AB; BA; BH; BN; BS; CF; CT; DD; DG; DT; EH; EX; FK; G; GU; HR; IP; IV [ 1-16; 30,31,32,36,63 ]

KA; KY; LD; ME; ML; NP; NR; PA [1-19, 21-27, 32-38 ] PH [1-38] PL; PO; RH; SA; SM; SN; SO; SP; SS; SY; TA; TD; TN; TQ; TR

Exclusions/exemptions to the 5 Working Day Service

The cost/lead time to deliver to the following Postcodes will be confirmed on request

IV [17-28, 40-63] KW; PA [20, 28-31, 41-80] PH [39-50] ZE; HS; BT

Next Day Delivery available at an additional cost, upon request

Failed/Aborted Delivery

All transactions are entered into on the understanding that the purchaser (or authorised proxy) will be present and able to accept delivery of the products at the specified address/location on the agreed date of delivery. If delivery fails because the purchaser (or authorised proxy) is absent or unable/unwilling to accept delivery to the specified delivery address on the agreed date of delivery an additional charge may be levied by Doors To You to cover the cost of a subsequent repeat delivery

Inspection Upon Receipt of Goods

Goods should be inspected at the time of delivery, while the driver is present. If any products are deemed damaged/unacceptable/unfit for purpose, then those particular item(s) should be returned with the delivery driver, while ensuring the delivery note is clearly marked to state which goods have been returned. Please then call our sales team and we will arrange the necessary replacement(s) as quickly as possible.

We recommend that you ONLY book a tradesperson to fit the doors, WHEN you have fully inspected your purchase(s) and are completely satisfied with everything you've received.

Please don't hesistate to contact us on 01274 218 485 if you have any questions/queries.